Debbie & Filip,
Thanks for the additional details.
We're on Windows 7 Enterprise 6.1 Build 7601 SP1
The path shouldn't contain any special characters - we have all files either in C:\sql or c:\temp
Selecting Tools | Import Data | Open Template from the file menu results in the same error above. I'm attaching an example TIM on the next post.
The details about initializing "MyDocuments" could be related - we've experienced an issue with a network share which also contained Documents, Recycle Bin, and other such folders. Not sure if "MyDocuments" may be linked somehow to the share which is currently inaccessible. We're currently working on restoring access to the share, and offline files were cleared.
Is the need to initialize "MyDocuments" hard coded into the application? I've looked for any path-related settings in the AppData files and registry, and nothing stood out. I also looked for any folder redirection keys in the registry, and it was difficult to determine if any are related. Regardless, policies may override.
Thanks,
Michael