The first message about newer version of TIC is just information not an error and you should not worry about it.
The second error tells that you are not connected to TIC.
Could you try to verify that the TIC is running and you can connect to it? To do it open Toad Data Point and create TIC connection to the server. After you verified that you connected to TIC please verify that Toad Data Viewer uses the correct TIC connection. To do it select OPTIONS page and click on Intelligence Central Manager button to see TIC connection.
Regards
Aleksey